Where is my project data?
Project records are stored locally and, when enabled, in your private iCloud account. ArchVisit does not require a separate app account.
Support
Keep the visit moving.
Find quick answers below. For a support request, include your app version, device model, iOS version, and the steps that led to the issue. Never send confidential project files unless support explicitly asks for them.
CONTACTw6828179@gmail.com
Email support for help with setup, purchase restore questions, PDF exports, or project backup. Please avoid sending confidential project files unless support asks for them.
Can a contractor open my report?
Yes. Reports are standard PDF files. Recipients do not need ArchVisit or an Apple device.
Why is my report watermarked?
The Free plan includes the complete workflow for one project and adds a watermark to exports. Pro and Early Access remove it.
Can I work without internet?
Yes. Capture and organization work offline. iCloud changes sync when connectivity returns.
How do I restore a purchase?
Open Settings in ArchVisit and choose Restore Purchases while signed into the Apple account that made the purchase.
How should I back up a completed project?
From the project menu, export a Project Package. It includes a machine-readable manifest, original drawings, and original site photos.